Clinic Front Desk & Patient Concierge

Jobsultant Solutions; Hondo (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Hondo, Texas is seeking an Urgent Front Office Receptionist. The role involves interviewing patients for admissions, managing calls, and providing customer service. Candidates should have a year certificate from college or technical school, or equivalent experience. Effective communication and problem-solving skills are essential. This position focuses on ensuring courteous and efficient service to callers while maintaining accurate patient data. Join a supportive team in a dynamic healthcare environment.

Qualifications

• 1 year certificate from college or technical school, or equivalent experience.
• 3-6 months related experience preferred.

Responsibilities

• Interview patients and obtain admission information.
• Take incoming and make outbound calls regarding healthcare.
• Explain clinic regulations and schedule appointments.
• Manage customer complaints and calls.

Skills

Customer service

Communication

Data entry

Problem-solving

Education

One year certificate from college or technical school

Job description

A healthcare provider in Hondo, Texas is seeking an Urgent Front Office Receptionist. The role involves interviewing patients for admissions, managing calls, and providing customer service. Candidates should have a year certificate from college or technical school, or equivalent experience. Effective communication and problem-solving skills are essential. This position focuses on ensuring courteous and efficient service to callers while maintaining accurate patient data. Join a supportive team in a dynamic healthcare environment.