Clinic Front Desk Coordinator | Patient Flow & Scheduling

Legacy Brain & Spine, LLC; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Legacy Brain & Spine, LLC is seeking a Front Desk Receptionist in Atlanta. This role requires excellent customer service to manage clinic patient flow through check-in and out processes. Responsibilities include greeting patients, collecting copays, verifying insurance, and assisting patients as needed. A Bachelor's Degree and proficiency with eClinicalWorks or similar EHR systems are preferred. The ideal candidate is detail-oriented, organized, and a team player with a willingness to cross-train across clinical responsibilities.

Qualifications

• 1 year clinical experience preferred.
• Willingness to cross-train on all other clinical responsibilities.
• Experience using eClinicalWorks or other EHR system preferred.

Responsibilities

• Manage clinic patient flow through check in and out process.
• Communicate directly with patients and their needs.
• Greet patients, check in, collect copay, and verify insurance.
• Assist patients to vehicle when necessary.
• Answer all calls, emails, and faxes in a timely manner.

Skills

Detail-oriented

Customer Service

Excellent communication

Organized

Team player

Spanish speaking

Education

Bachelor's Degree or equivalent combination of education, training and experience

Tools

eClinicalWorks or other EHR system

Job description

Legacy Brain & Spine, LLC is seeking a Front Desk Receptionist in Atlanta. This role requires excellent customer service to manage clinic patient flow through check-in and out processes. Responsibilities include greeting patients, collecting copays, verifying insurance, and assisting patients as needed. A Bachelor's Degree and proficiency with eClinicalWorks or similar EHR systems are preferred. The ideal candidate is detail-oriented, organized, and a team player with a willingness to cross-train across clinical responsibilities.