Clinic Front Desk & Admin Assistant II

Uclahealthcareers; Los Angeles (CA); On-site; USD 39,000 - 54,000; Full time

Job summary

UCLA Health is seeking an Administrative Assistant II to provide on-site administrative services in a busy medical clinic in Westwood. Under supervision, you will serve as the primary patient contact at the appointment and registration desk, schedule patients in the EMR, update demographics, insurance, and authorizations, and perform cash collections.

You will liaise between patients, clinicians, nursing staff, and health system administration, handle insurance verification, and support the

Qualifications

• Proven experience in medical office scheduling or front desk operations.
• Proficiency with EMR systems and patient data entry.
• Excellent communication and organizational skills.

Responsibilities

• Serve as the primary patient contact at the appointment/registration desk.
• Schedule patients in the EMR and update demographics, insurance, and authorizations.
• Perform cash collections and ensure proper procedures are followed.
• Act as liaison between patients, providers, nursing staff, and health system administration.

Skills

Phone etiquette

Customer service

EMR system experience

Tools

EMR (Electronic Medical Records)

Job description

UCLA Health is seeking an Administrative Assistant II to provide on-site administrative services in a busy medical clinic in Westwood. Under supervision, you will serve as the primary patient contact at the appointment and registration desk, schedule patients in the EMR, update demographics, insurance, and authorizations, and perform cash collections.

You will liaise between patients, clinicians, nursing staff, and health system administration, handle insurance verification, and support the