Clinic Experience Ambassador — Front Desk & Patient Flow

LBU Community Clinic; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

PTO accrual starting on day one

8 Observed Holidays

Comprehensive Medical, Dental, and Vision Insurance

Basic Life Insurance paid by employer

Short-Term Disability Insurance paid by employer

401(k) Retirement Plan with up to 5% employer match

The Difference Card for eligible medical expenses

Job summary

LBU Community Clinic in Dallas, Texas is seeking an Ambassador to serve as the welcoming point of contact for patients and visitors. This role focuses on providing exceptional service, monitoring patient flow, and ensuring a smooth clinic experience.

The ideal candidate holds a relevant bachelor’s degree and has experience in healthcare or customer-facing roles. Bilingual Spanish/English is preferred, and the role requires travel between different clinic locations in the Dallas area.

Qualifications

• Bachelor's degree preferred in a relevant field.
• Experience in healthcare or customer-facing roles preferred.
• Bilingual in Spanish and English is preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Create a positive experience through guidance and support.
• Monitor patient flow and troubleshoot issues in real time.

Skills

Customer service

Bilingual Spanish/English

Patient flow monitoring

Education

Bachelor’s degree in healthcare administration, business, public health or related field

Job description

LBU Community Clinic in Dallas, Texas is seeking an Ambassador to serve as the welcoming point of contact for patients and visitors. This role focuses on providing exceptional service, monitoring patient flow, and ensuring a smooth clinic experience.

The ideal candidate holds a relevant bachelor’s degree and has experience in healthcare or customer-facing roles. Bilingual Spanish/English is preferred, and the role requires travel between different clinic locations in the Dallas area.