Ambassador

LBU Community Clinic; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

PTO accrual starting on day one

8 Observed Holidays

Comprehensive Medical, Dental, and Vision Insurance

Basic Life Insurance paid by employer

Short-Term Disability Insurance paid by employer

401(k) Retirement Plan with up to 5% employer match

The Difference Card for eligible medical expenses

Job summary

LBU Community Clinic in Dallas, Texas is seeking an Ambassador to serve as the welcoming point of contact for patients and visitors. This role focuses on providing exceptional service, monitoring patient flow, and ensuring a smooth clinic experience.

The ideal candidate holds a relevant bachelor’s degree and has experience in healthcare or customer-facing roles. Bilingual Spanish/English is preferred, and the role requires travel between different clinic locations in the Dallas area.

Qualifications

• Bachelor's degree preferred in a relevant field.
• Experience in healthcare or customer-facing roles preferred.
• Bilingual in Spanish and English is preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Create a positive experience through guidance and support.
• Monitor patient flow and troubleshoot issues in real time.

Skills

Customer service

Bilingual Spanish/English

Patient flow monitoring

Education

Bachelor’s degree in healthcare administration, business, public health or related field

Job description

What this means FOR YOU

• PTO accrual that starts on Day ONE
• 8 Observed Holidays
• Comprehensive Medical, Dental, and Vision Insurance
• Basic Life Insurance PAID by employer
• Short‑Term Disability Insurance Coverage PAID by employer
• 401(k) Retirement Plan with up to 5% employer match – 100% vested from day one.
• The Difference Card – LBU funds part of your deductible for eligible in‑network medical expenses.

What you WILL DO

As an Ambassador, you will serve as the welcoming, supportive, and highly visible first point of contact for patients, visitors, and guests. You will create a positive experience from the moment individuals enter the clinic by offering warm greetings, clear guidance, and a calm, service‑oriented presence. You will actively monitor patient flow, track dwell times, and identify barriers that impact access or efficiency. In this role, you will troubleshoot issues in real time, support front‑end operations, and help ensure that every patient’s journey through the clinic is smooth, informed, and centered on exceptional service.

Who YOU ARE

• You have a bachelor’s degree in healthcare administration, business, public health or related field preferred.
• Healthcare or customer-facing experience preferred.
• Bilingual Spanish/English is preferred.
• You maintain required immunizations & medical testing in alignment with organizational policy.
• Must be willing to travel between different clinic locations (DALLAS AREA).