Clinic Assistant: Front Desk & Patient Care Pro

Burke Rehabilitation Hospital; New York (NY); On-site; USD 34,000 - 40,000; Full time

Job summary

Burke Rehabilitation Hospital is seeking an organized front desk assistant to support clerical tasks and patient scheduling in the Bronx clinic. You will greet patients, process check-ins, manage paperwork, and assist with routine duties while maintaining patient confidentiality and HIPAA compliance.

The role requires good communication, reliability and teamwork. Experience with EPIC is preferred, and a high school diploma is required for employment.

Qualifications

• High School Diploma required.
• Previous customer service and patient care experience preferred.
• EPIC experience preferred.
• Quick learner with initiative, good judgment and communication skills.

Responsibilities

• Assist front desk with answering phones and scheduling.
• Greet patients and check in; provide paperwork for initial therapy sessions.
• Handle copayment collection.
• Maintain department files; photocopy, fax and mail materials.
• Assist with patient treatments and transfers as directed.

Skills

Customer service

Patient care

EPIC experience

Communication

Teamwork

Education

High School Diploma

Health care career interest

Tools

EPIC system

Job description

Burke Rehabilitation Hospital is seeking an organized front desk assistant to support clerical tasks and patient scheduling in the Bronx clinic. You will greet patients, process check-ins, manage paperwork, and assist with routine duties while maintaining patient confidentiality and HIPAA compliance.

The role requires good communication, reliability and teamwork. Experience with EPIC is preferred, and a high school diploma is required for employment.