Clinic Concierge & Patient Access Coordinator

NuvoAir Inc.; Dresden (TN); On-site; USD 19,000 - 22,000; Full time

Job summary

NuvoAir Medical is a technology-enabled pulmonary care organization with a patient-first approach, delivering remote monitoring and proactive clinical engagement. This on-site clinic administrative role supports patient check-in/out, updates on contact and insurance information, and handles insurance authorizations and payments to keep the clinic running smoothly.

Responsibilities include scheduling coordination, liaison with internal teams, processing medical records requests, and coordinating

Responsibilities

• Manage patient check-in and check-out processes
• Update and maintain accurate patient contact and insurance information
• Process and obtain insurance authorizations as needed
• Collect patient copays, balances, and other payments
• Prepare, reconcile, and submit daily clinic deposits
• Coordinate all clinic scheduling, including appointments, follow-ups, and schedule changes
• Serve as the primary liaison between the clinic and NuvoAir's internal teams
• Process medical records requests and ensure timely completion
• Coordinate appointments for incoming patient referrals

Job description

NuvoAir Medical is a technology-enabled pulmonary care organization with a patient-first approach, delivering remote monitoring and proactive clinical engagement. This on-site clinic administrative role supports patient check-in/out, updates on contact and insurance information, and handles insurance authorizations and payments to keep the clinic running smoothly.

Responsibilities include scheduling coordination, liaison with internal teams, processing medical records requests, and coordinating