Clinic Clerk

UVM Health - Elizabethtown Community Hospital; Town of Elizabethtown (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

UVM Health - Elizabethtown Community Hospital is seeking a Clinic Clerk to perform clerical duties related to patient visits, reception, and information handling. The role includes answering calls, scheduling patients, and preparing billing paperwork.

Candidates should have a high school diploma, office experience, and familiarity with medical terminology. Strong interpersonal and organizational skills, confidentiality, and flexibility to work varied hours are important for success in this role.

Qualifications

• High school Diploma required, with emphasis on business courses preferred.
• Experience in a busy office setting with customer exposure. (Health care field preferred.)
• Comprehension of medical terminology.
• Must have a high level of interpersonal skills to interact with patients, patients’ families, staff, physicians and management.
• Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort.
• Ability to work outside the normal working hours as volume demands.
• Ability to communicate effectively and diplomatically in writing and verbally.
• Ability to work collaboratively in an ever changing environment to assure delivery of quality customer service.
• Projects a professional image in appearance and behavior.
• Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.
• Keyboarding experience and computer knowledge required. (Microsoft Word/Excel/Access Software Used)
• Ability to maintain strict confidentiality.

Responsibilities

• Greet patients and handle information/reception duties for clinic visits.
• Schedule patients and manage incoming calls, filing, and daily mail handling.
• Prepare paperwork for billing purposes and office correspondence.

Skills

Interpersonal skills

Communication skills

Teamwork

Organization

Confidentiality

Multitasking

Customer service

Medical terminology

Keyboarding / Computer skills

Education

High school Diploma

Business courses preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Education / Skills Required
The Clinic Clerk performs clerical duties in relation to patient visits and information/ reception of clinic. Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting daily mail are some of the required tasks. Qualifications / Job Requirements:

• High school Diploma required, with emphasis on business courses preferred.
• Experience in a busy office setting with customer exposure. (Health care field preferred.)
• Comprehension of medical terminology.
• Must have a high level of interpersonal skills to interact with patients, patients’ families, staff, physicians and management.
• Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort.
• Ability to work outside the normal working hours as volume demands.
• Ability to communicate effectively and diplomatically in writing and verbally.
• Ability to work collaboratively in an ever changing environment to assure delivery of quality customer service.
• Projects a professional image in appearance and behavior.
• Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.
• Keyboarding experience and computer knowledge required. (Microsoft Word/Excel/Access Software Used)
• Ability to maintain strict confidentiality.