Clinic Clerk

UVM Health; New York (NY); On-site; USD 40,000 - 45,000; Full time

Job summary

UVM Health in New York is seeking a Clinic Clerk to support patient visits through accurate clerical work, greeting patients, and coordinating information at the reception.

The role requires handling calls, scheduling, preparing billing paperwork, filing, and mail management, with emphasis on confidentiality, organization, and teamwork in a busy healthcare setting.

Qualifications

• High school Diploma required, with emphasis on business courses preferred.
• Experience in a busy office setting with customer exposure. (Health care field preferred.)
• Comprehension of medical terminology.
• Must have a high level of interpersonal skills to interact with patients, patients’ families, staff, physicians and management.
• Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort.
• Ability to work outside the normal working hours as volume demands.
• Ability to communicate effectively and diplomatically in writing and verbally.
• Ability to work collaboratively in an ever changing environment to assure delivery of quality customer service.
• Projects a professional image in appearance and behavior.
• Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.
• Keyboarding experience and computer knowledge required. (Microsoft Word/Excel/Access Software Used).
• Ability to maintain strict confidentiality.

Responsibilities

• Performs clerical duties in relation to patient visits and information/reception of clinic.
• Handles incoming calls, schedules patients, prepares paperwork for billing purposes.
• Filing, office correspondence and opening and sorting daily mail.

Skills

Interpersonal skills

Communication

Multi-tasking

Organizational skills

Confidentiality

Medical terminology

Education

High school diploma

Tools

Microsoft Word

Excel

Access

Job description

The Clinic Clerk performs clerical duties in relation to patient visits and information/ reception of clinic. Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting daily mail are some of the required tasks.

Qualifications / Job Requirements

Education / Skills Required

• High school Diploma required, with emphasis on business courses preferred.
• Experience in a busy office setting with customer exposure. (Health care field preferred.)
• Comprehension of medical terminology.
• Must have a high level of interpersonal skills to interact with patients, patients’ families, staff, physicians and management.
• Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort.
• Ability to work outside the normal working hours as volume demands.
• Ability to communicate effectively and diplomatically in writing and verbally.
• Ability to work collaboratively in an ever changing environment to assure delivery of quality customer service.
• Projects a professional image in appearance and behavior.
• Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.
• Keyboarding experience and computer knowledge required. (Microsoft Word/Excel/Access Software Used).
• Ability to maintain strict confidentiality.