Clinic Clerk

UVM Health Network- Elizabeth Community Hospital; Town of Elizabethtown (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

The UVM Health Network- Elizabeth Community Hospital is seeking a Clinic Clerk to perform essential clerical duties related to patient visits, reception, and information services in a fast-paced ambulatory setting.

Responsibilities include handling incoming calls, scheduling patients, preparing billing paperwork, filing, office correspondence, and opening and sorting daily mail, with a focus on accuracy and confidentiality.

Qualifications

• High school diploma required, business courses preferred.
• Experience in a busy office setting with customer exposure.
• Understanding of medical terminology.
• Strong interpersonal skills to interact with patients, families, staff, physicians and management.
• Ability to work outside normal hours as volume demands.
• Effective written and verbal communication.
• Ability to work collaboratively in a changing environment to assure quality customer service.
• Professional appearance and demeanor.
• Strong organizational skills with ability to multitask.
• Keyboarding and computer proficiency (Word/Excel/Access).
• Maintain confidentiality.

Responsibilities

• Handle incoming calls and schedule patients.
• Prepare paperwork for billing.
• Filing and office correspondence.
• Open and sort daily mail.

Skills

Interpersonal skills

Medical terminology

Microsoft Word

Microsoft Excel

Microsoft Access

Confidentiality

multitasking

Education

High school Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

The Clinic Clerk performs clerical duties in relation to patient visits and information/ reception of clinic. Handles incoming calls, schedules patients, prepares paperwork for billing purposes, filing, office correspondence and opening and sorting daily mail are some of the required tasks. Qualifications / Job Requirements:

Education / Skills Required

• High school Diploma required, with emphasis on business courses preferred.
• Experience in a busy office setting with customer exposure. (Health care field preferred.)
• Comprehension of medical terminology.
• Must have a high level of interpersonal skills to interact with patients, patients' families, staff, physicians and management.
• Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort.
• Ability to work outside the normal working hours as volume demands.
• Ability to communicate effectively and diplomatically in writing and verbally.
• Ability to work collaboratively in an ever changing environment to assure delivery of quality customer service.
• Projects a professional image in appearance and behavior.
• Must be well organized, able to set priorities and adept at handling multiple tasks simultaneously.
• Keyboarding experience and computer knowledge required. (Microsoft Word/Excel/Access Software Used)
• Ability to maintain strict confidentiality.