Clinic Care Technician — Patient Flow & Admin Support

essentiahealth; Duluth (MN); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with employer contributor

Tuition reimbursement

Flexible scheduling

Generous time off

Job summary

Essentia Health in Duluth, MN is seeking a Clinic Care Technician to support daily patient flow in multiple Duluth Clinic locations. You will greet patients, take vital signs, document in EMR, and assist with clerical tasks while floating to several clinics as needed.

Required BLS within 30 days of hire and strong customer service; prior healthcare experience and EMR familiarity are preferred. This is a 0.6 FTE day/evening schedule with weekend and holiday rotation.

Qualifications

• Customer service skills.
• Experience in healthcare or patient care experience.
• Experience using electronic medical record.
• Medical terminology.

Responsibilities

• Supports and assists providers and clinical staff with administrative and select patient care tasks.
• Supports patient scheduling and work queue needs as assigned.
• Follows up on no-shows and works with providers to review and approve add‑ons.
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals.
• Chaperones exams as needed.
• Administers questionnaires and documents in electronic medical record.
• May perform limited patient care tasks based on training.
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.

Skills

Customer service

Healthcare experience

Electronic medical record

Medical terminology

Job description

Essentia Health in Duluth, MN is seeking a Clinic Care Technician to support daily patient flow in multiple Duluth Clinic locations. You will greet patients, take vital signs, document in EMR, and assist with clerical tasks while floating to several clinics as needed.

Required BLS within 30 days of hire and strong customer service; prior healthcare experience and EMR familiarity are preferred. This is a 0.6 FTE day/evening schedule with weekend and holiday rotation.