Clinic Care Dental Coordinator

Apple Tree Dental; Hawley (MN); On-site; USD 25,000 - 31,000; Full time

Job summary

Apple Tree Dental in Hawley, MN is seeking a Clinic Care Dental Coordinator to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service. This on-site position runs Monday through Thursday, 7:00 AM to 5:30 PM, and may require some late hours and weekend coverage.

Ideal candidates bring a high school diploma or GED, strong customer service background, dental office experience, and the ability to type 40+ WPM.

Qualifications

• High school diploma or GED required.
• Customer service, scheduling, and phone experience preferred.
• Dental office experience strongly preferred.
• Valid driver’s license and eligibility for company car insurance roster highly preferred.
• Ability to type at least 40+ WPM accurately.

Responsibilities

• Provide outstanding customer service to patients, families, and staff.
• Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines.
• Answer and manage phone calls professionally and efficiently.
• Assist patients with special needs, ensuring a welcoming and accommodating experience.
• Maintain accurate electronic patient records and documentation.
• Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment.
• Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.

Skills

Customer service

Scheduling

Phone experience

Typing 40+ WPM

Dependability

Punctuality

Late hours/weekends

Driver's license

Education

High school diploma or GED

Tools

Open Dental

Microsoft Office

Job description

Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Clinic Care Dental Coordinator in Hawley, MN; to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service.

Please note this position is specifically onsite in Hawley, MN.

Hours: 7 -5:30 PM, Monday - Thursday.

Key Responsibilities:

• Provide outstanding customer service to patients, families, and staff.
• Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines.
• Answer and manage phone calls professionally and efficiently.
• Assist patients with special needs, ensuring a welcoming and accommodating experience.
• Maintain accurate electronic patient records and documentation.
• Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment.
• Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.

Why Join Us?

• Meaningful Work – Make a difference in a mission-driven, patient-centered practice.
• Professional Growth – Gain valuable experience in a supportive team environment.
• Inclusive Workplace – Work in a welcoming setting where all contributions are valued.

Requirements:

• High school diploma or GED required.
• Customer service, scheduling, and phone experience preferred.
• Dental office experience strongly preferred.
• Valid driver’s license and eligibility for company car insurance roster highly preferred.
• Ability to type at least 40+ WPM accurately.
• Dependability, punctuality, and willingness to work late hours and weekends as needed.

$18.50 - $22.50 an hour