Clinic Care Coordinator

Apple Tree Dental; Little Falls (MN); Presencial; USD 25.000 - 29.000; Jornada completa

Descripción de la vacante

Apple Tree Dental in Little Falls, MN seeks a Clinic Care Dental Coordinator to ensure smooth patient experiences by managing scheduling and provider availability. The role requires strong customer service, scheduling, and organizational skills, with a focus on assisting patients with special needs and maintaining accurate records.

The position emphasizes reliability, punctuality, and willingness to work late hours or weekends as needed, in a mission-driven, nonprofit dental practice.

Formación

• High school diploma or GED required.
• Customer service, scheduling and phone experience preferred.
• Dental office experience strongly preferred.
• Valid driver’s license and eligibility for company car insurance roster preferred.
• Typing speed of 40+ WPM or more.

Responsabilidades

• Provide outstanding customer service to patients, families, and staff.
• Schedule patient appointments, ensuring clinic and provider schedules stay productive.
• Answer and manage phone calls professionally and efficiently.
• Assist patients with special needs, ensuring a welcoming experience.
• Maintain accurate electronic patient records and documentation.
• Prioritize, multi-task, and complete daily administrative tasks in a fast-paced setting.
• Utilize computer systems such as Open Dental and Microsoft Office.

Conocimientos

Customer service

Scheduling

Phone experience

Typing 40+ WPM

Dependability

Punctuality

Evening/weekend availability

Educación

High school diploma or GED

Herramientas

Open Dental

Microsoft Office

Descripción del empleo

Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Clinic Care Dental Coordinator in Little Falls, MN; to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service.

Key Responsibilities:

• Provide outstanding customer service to patients, families, and staff.
• Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines.
• Answer and manage phone calls professionally and efficiently.
• Assist patients with special needs, ensuring a welcoming and accommodating experience.
• Maintain accurate electronic patient records and documentation.
• Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment.
• Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.

Why Join Us?

• Meaningful Work - Make a difference in a mission-driven, patient-centered practice.
• Professional Growth - Gain valuable experience in a supportive team environment.
• Inclusive Workplace - Work in a welcoming setting where all contributions are valued.

Requirements:

• High school diploma or GED required.
• Customer service, scheduling, and phone experience preferred.
• Dental office experience strongly preferred.
• Valid driver's license and eligibility for company car insurance roster highly preferred.
• Ability to type at least 40+ WPM accurately.
• Dependability, punctuality, and willingness to work late hours and weekends as needed.

$18 - $21 an hour