Clinic-Based Pharmacy Liaison: Patient Care & Coordination

RXinsider LTD.; Springfield, Northern (MA, KY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Salary plus bonus

4 weeks PTO + 10 holidays

401k with company match

Health, dental and vision benefits

Job summary

Shields Health Solutions is seeking an experienced Pharmacy Technician to be the primary contact for specialty patients, coordinating refills, insurance matters, and drug delivery onsite in a Massachusetts outpatient clinic.

The ideal candidate has 2–5 years of experience, a high school diploma or GED, and is registered as a pharmacy technician with the state; CPhT preferred. Proficiency in Excel and Word is expected, with strong communication and organizational skills.

Qualifications

• Licensed/Certified pharmacy technician registration required where employed.
• National CPhT preferred but not required.
• 2–5 years of experience required; 5–8 years preferred.
• High school diploma or GED required.

Responsibilities

• Serve as the single point of contact for specialty pharmacy patients and support refills.
• Coordinate drug delivery and address insurance/copay challenges.
• Collaborate with clinical and pharmacy staff to resolve issues promptly.
• Maintain accurate records and assist with administrative tasks.

Skills

Interpersonal communication

Independent work

Microsoft Excel

Microsoft Word

Organizational skills

Attention to detail

Good listener/communicator

Education

High School Diploma or GED

Tools

Excel

Word

Job description

Shields Health Solutions is seeking an experienced Pharmacy Technician to be the primary contact for specialty patients, coordinating refills, insurance matters, and drug delivery onsite in a Massachusetts outpatient clinic.

The ideal candidate has 2–5 years of experience, a high school diploma or GED, and is registered as a pharmacy technician with the state; CPhT preferred. Proficiency in Excel and Word is expected, with strong communication and organizational skills.