Clinic Assistant - Patient Care & Research Support

Rush University Medical Center; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Job summary

Rush University Medical Center in Chicago is seeking a Clinic Assistant - RADC to perform clinic activities, answer phones, greet patients, manage office duties and data entry in EPIC. The role emphasizes delivering a high-quality patient experience while adhering to HIPAA and Rush policies.

The position requires 1-2 years of relevant experience, strong Microsoft Office skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High School diploma required.
• 1-2 years of relevant experience.
• Proficiency in Microsoft Office; strong customer service.
• Attention to detail and accuracy.
• Ability to multitask and meet deadlines.
• Maintain confidentiality with patient information.

Responsibilities

• Administers systematic tests and questionnaires to assess function.
• Retrieve referrals, orders, and documentation in EPIC.
• Assist patients with records retrieval and HIPAA forms.
• Schedules, cancels and reschedules patient appointments.
• Addresses patient calls promptly and courteously; takes clear messages.
• Collaborates with multi-disciplinary team and follows clinic protocol.

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Rush University Medical Center in Chicago is seeking a Clinic Assistant - RADC to perform clinic activities, answer phones, greet patients, manage office duties and data entry in EPIC. The role emphasizes delivering a high-quality patient experience while adhering to HIPAA and Rush policies.

The position requires 1-2 years of relevant experience, strong Microsoft Office skills, and the ability to multitask in a fast-paced environment.