Clinic Administrator: Leadership & Operations Coach

Massage Envy; West Hartford (CT); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Competitive base pay

Health insurance

401(k) retirement plan

Paid time off

Paid sick time

Referral bonus

Employee assistance program

Flexible schedule

Training

Free massage / skincare service each月

Product discount up to 40%

Telehealth coverage

Job summary

Massage Envy in West Hartford, CT is seeking a Clinic Administrator to lead a team of massage therapists, estheticians and administrative staff. The role focuses on staffing schedules, coaching, and ensuring compliance with Connecticut employment law under franchise guidance.

Qualified candidates should have HR, psychology, or management experience with a track record in leadership, coaching and improving workplace culture. A supportive franchise network guides training and development.

Qualifications

• Have human resources, psychology, management and/or sales experience.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team while maintaining the highest level of professionalism.
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Direct and manage staffing schedules for on-site staff.
• Oversee daily operations and staff performance.
• Ensure compliance with employment laws and internal policies.
• Provide training and development support to staff.
• Promote memberships and retail sales through leadership.
• Maintain a safe, professional, and therapeutic environment.

Skills

HR experience

Psychology background

Management experience

Sales experience

Job description

Massage Envy in West Hartford, CT is seeking a Clinic Administrator to lead a team of massage therapists, estheticians and administrative staff. The role focuses on staffing schedules, coaching, and ensuring compliance with Connecticut employment law under franchise guidance.

Qualified candidates should have HR, psychology, or management experience with a track record in leadership, coaching and improving workplace culture. A supportive franchise network guides training and development.