Clinic Administrator

Massage Envy; West Hartford (CT); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Competitive base pay

Health insurance

401(k) retirement plan

Paid time off

Paid sick time

Referral bonus

Employee assistance program

Flexible schedule

Training

Free massage / skincare service each月

Product discount up to 40%

Telehealth coverage

Job summary

Massage Envy in West Hartford, CT is seeking a Clinic Administrator to lead a team of massage therapists, estheticians and administrative staff. The role focuses on staffing schedules, coaching, and ensuring compliance with Connecticut employment law under franchise guidance.

Qualified candidates should have HR, psychology, or management experience with a track record in leadership, coaching and improving workplace culture. A supportive franchise network guides training and development.

Qualifications

• Have human resources, psychology, management and/or sales experience.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team while maintaining the highest level of professionalism.
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Direct and manage staffing schedules for on-site staff.
• Oversee daily operations and staff performance.
• Ensure compliance with employment laws and internal policies.
• Provide training and development support to staff.
• Promote memberships and retail sales through leadership.
• Maintain a safe, professional, and therapeutic environment.

Skills

HR experience

Psychology background

Management experience

Sales experience

Job description

Where Better Careers Begin!

Massage Envy

West Hartford

333 North Main Street

West Hartford, CT 06117

Massage Envy located in Bishops Corner in West Hartford Connecticut is looking for a personnel manager to support it's team of massage therapists, estheticians and administrative staff. The Clinic Administrator is responsible for staffing schedules, Sales Training, addressing and awarding staff behavior while maintenance employment law compliance. This is a great entry level management position for a recent grad who will be mentored by a general manager and area director of business operations and the clinic's franchisee to train and certify the perfect candidate on all Massage Envy Franchise business systems, Membership Sales, and state of Connecticut employment law.

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy South Windsor franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive base pay of $45,000 annual salary plus bonuses and incentives
• Employer-paid Telehealth and Minimum Essential Coverage (MEC) medical plans
• Employer sponsored healthcare including medical, dental and vision plans
• Matching 401(k) retirement saving plan
• Paid time off PTO
• Paid Sick time off
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• up to 40% off all products

Qualified Candidates:

• Have human resources, psychology, management and/or sales experience.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team while maintaining the highest level of professionalism.
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Direct and manage all operational aspects assigning daily goals out to staff on duty so each day the team is focused on driving memberships, promoting retail sales, guiding and supporting one another
• Other duties include managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.