Clinic Administrative Assistant: Scheduling & Billing

Physicians Regional Medical Group; Naples (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Physicians Regional Medical Group in Naples, FL is seeking a Clinic Office Assistant to provide essential administrative support in a busy clinic. You will handle patient check-in/out, scheduling, inquiries, payments, and records to ensure a smooth patient experience.

You will work closely with healthcare providers, maintain accurate records, and help with triage and referrals. A minimum 0–2 years of medical office experience is preferred; CMAA certification is a plus; EMR proficiency required.

Qualifications

• 0–2 years of experience in a medical office or healthcare administrative setting.
• Proficiency in EMR systems and office software.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service-oriented with a professional and courteous demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Responsibilities

• Greet and assist patients at check-in/out with accurate records.
• Schedule appointments, obtain pre-certifications, and coordinate testing/procedures.
• Collect payments and process financial transactions per policy.
• Maintain and update patient records; ensure data quality.
• Answer calls and route inquiries per clinic policies.
• Enter charges and codes for billing; ensure timely processing.
• Monitor office/inventory; place orders as needed.
• Support physician call schedules and provider reimbursements.
• Assist in triage and patient referrals as needed.
• Maintain clean, organized work environment with infection control.
• Adhere to policies and maintain reliable attendance.

Skills

EMR proficiency

Organizational skills

Communication skills

Multitasking

Customer service

Medical terminology

Education

CMAA certification preferred

Tools

EMR systems

Office software

Job description

Physicians Regional Medical Group in Naples, FL is seeking a Clinic Office Assistant to provide essential administrative support in a busy clinic. You will handle patient check-in/out, scheduling, inquiries, payments, and records to ensure a smooth patient experience.

You will work closely with healthcare providers, maintain accurate records, and help with triage and referrals. A minimum 0–2 years of medical office experience is preferred; CMAA certification is a plus; EMR proficiency required.