Clinic Admin & Scheduling Specialist

Socket.dev; New Bern (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Socket.dev in North Carolina is seeking an Office Support Specialist to keep administrative operations running smoothly and support both team and clients we serve. The role requires strong organization, reliable communication, and the ability to manage schedules and records in a healthcare setting.

You will schedule appointments, collect medical history, enter daily insurance authorizations, maintain EHRs, and ensure a welcoming, efficient clinic environment for clients and referral sources.

Qualifications

• Strong organizational skills for schedules, patient records, and authorizations.
• Proficiency with Electronic Health Records (EHR) systems.
• Ability to multitask and prioritize in a fast-paced clinic.

Responsibilities

• Schedule and reschedule clients for treatments.
• Obtain and send medical history and required documents.
• Enter insurance authorizations daily for Medicaid and private insurers.
• Maintain Electronic Health Records and handle faxes.
• Greet clients, answer calls, and ensure a positive experience.
• Support marketing content and social reviews as needed.
• Keep clinic space clean, organized, and compliant with procedures.

Skills

Administrative Skills

Customer Service

Scheduling

EHR systems

Communication

Education

High school diploma or equivalent

Healthcare administration preferred

Tools

Filing & records management

Fax/office equipment

Job description

Socket.dev in North Carolina is seeking an Office Support Specialist to keep administrative operations running smoothly and support both team and clients we serve. The role requires strong organization, reliable communication, and the ability to manage schedules and records in a healthcare setting.

You will schedule appointments, collect medical history, enter daily insurance authorizations, maintain EHRs, and ensure a welcoming, efficient clinic environment for clients and referral sources.