Climbing Gym Assistant Manager - Growth & Guest Experience

Central Rock Gym; Glastonbury (CT); On-site; USD 45,000 - 55,000; Full time

Job summary

Central Rock Gym is looking for an Assistant Manager in Glastonbury & West Hartford, CT. The role involves managing daily operations, including staffing, membership, and facility maintenance while creating a welcoming environment for all. You will support incident reporting and ensure cleanliness of gym facilities.

Ideal candidates should have strong customer service skills, climbing experience, and the ability to make confident decisions. CPR/First Aid certifications are a plus, with flexible hours required.

Qualifications

• 2+ years climbing experience required.
• CPR/First aid certification a plus; CWI, AMGA, or similar certification highly desired.
• Flexible schedule needed, including early mornings, nights, and holidays.

Responsibilities

• Create a positive, inclusive environment for all employees, members, and guests.
• Assist with reporting, meeting goals, and overseeing payroll and expenditures.
• Manage retail including adequate stock, accurate inventory, and new products.

Skills

Customer service skills

Leadership

Operational management

Climbing experience

Tools

Google Suite

Job description

Central Rock Gym is looking for an Assistant Manager in Glastonbury & West Hartford, CT. The role involves managing daily operations, including staffing, membership, and facility maintenance while creating a welcoming environment for all. You will support incident reporting and ensure cleanliness of gym facilities.

Ideal candidates should have strong customer service skills, climbing experience, and the ability to make confident decisions. CPR/First Aid certifications are a plus, with flexible hours required.