Climate Tech Customer Success & Booking Coordinator

Zero Homes; Denver (CO); On-site; USD 45,000 - 65,000; Full time

Job summary

Zero Homes is looking for a Customer Service Coordinator at their HQ in Denver. The role involves managing inbound customer inquiries, educating them on products, and ensuring successful bookings with advisors.

The ideal candidate has over 3 years of customer service experience, is highly organized, and possesses excellent communication skills. Familiarity with renewable energy products is a plus. This is an exciting opportunity at a high-growth company committed to climate solutions.

Qualifications

• 3+ years of experience in customer service or related operations roles.
• Energetic and self-driven with strong ownership and follow-through.
• Residing within 50 miles of Denver, CO or willing to relocate.

Responsibilities

• Deliver excellent customer service to educate and book customer appointments.
• Take ownership of support lines and interact with customers directly.
• Track and maintain customer documentation and appointment information.

Skills

Customer service experience

Strong organizational skills

Excellent communication abilities

Proficiency in CRM tools

Multitasking skills

Tools

Microsoft Office

G-Suite

Job description

Zero Homes is looking for a Customer Service Coordinator at their HQ in Denver. The role involves managing inbound customer inquiries, educating them on products, and ensuring successful bookings with advisors.

The ideal candidate has over 3 years of customer service experience, is highly organized, and possesses excellent communication skills. Familiarity with renewable energy products is a plus. This is an exciting opportunity at a high-growth company committed to climate solutions.