Job Details
Job Location: Anakeesta - Gatlinburg, TN 37738, Salary Range: $5.75, Server - Clifftop
Job Summary
Join the team at Clifftop, Anakeesta's signature mountaintop dining experience featuring stunning views and elevated comfort cuisine. We're looking for warm, guest-focused Servers who can deliver attentive, polished service while helping create memorable meals high above the Smokies. In this role, you'll guide guests through our menu, take orders, serve food and beverages, and ensure every visit to Clifftop feels exceptional.
Your Responsibilities
- Greet guests with genuine hospitality and present menus with confidence
- Answer questions about menu items, specials, and beverages specific to Clifftop
- Offer thoughtful recommendations to enhance the guest dining experience
- Accurately take and enter food and drink orders into the POS system
- Serve food and beverages promptly and professionally
- Verify guest IDs to ensure compliance with TABC alcohol service requirements
- Anticipate guest needs, monitor satisfaction, and address concerns quickly
- Clear, clean, and reset tables; restock and organize service areas
- Handle all payment transactions accurately and securely
- Communicate effectively with hosts, bartenders, line cooks, and managers
- Maintain dining-room cleanliness, safety, and operational standards
- Attend required food & beverage training sessions
- Perform additional tasks as needed to support Clifftop operations
Qualifications: What You Need
- A positive attitude and passion for hospitality
- Previous serving experience preferred, especially in full-service dining
- Must be at least 18 years old
- Ability to obtain and maintain a valid TABC license
- Strong communication and teamwork skills
- Ability to multitask in a fast-paced, high-volume environment
- Availability to work days, nights, weekends, and holidays
Physical Requirements
- Ability to lift up to 50 lbs. and perform tasks involving bending, kneeling, climbing, standing, and walking for extended periods
- Comfortable working indoors and outdoors with varying weather conditions
- Must be able to safely lift, carry, and move materials independently and with team assistance when necessary.
- Ability to perform physical tasks including pushing, pulling, grasping, bending, stooping, kneeling, climbing, and reaching overhead.
- Must be able to stand and walk for extended periods, including on uneven surfaces and stairs.
- Ability to safely handle heavy, bulky, or awkward items using proper lifting techniques and assistance as needed.
- Capable of working in a physically demanding environment with frequent movement and manual labor activities.
Perks of Working with Us
- Competitive pay
- Free parking
- Free admission for you and your immediate family
- Employee discounts on food, retail, and Anakeesta experiences
- Generous reciprocal pass program with 30+ local attractions
- Supportive, energetic team culture with room for growth
About Us
Anakeesta is an award-winning outdoor adventure park perched 600 feet above downtown Gatlinburg. Clifftop is one of our premier dining destinations, offering breathtaking views, delicious mountain-inspired dishes, and warm hospitality. Our team is dedicated to creating exceptional experiences for guests from all over the world.
"Be a Breath of Fresh Air"