Client Transfer Specialist – Trusted Investor Advisor

Vanguard Group, Inc.; Scottsdale (AZ); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Vanguard Group, Inc. in Scottsdale, AZ is seeking a Client Transfer Specialist for Personal Investor clients. You will be the trusted advisor during onboarding and ownership changes, building relationships and guiding clients through complex financial steps.

You must hold FINRA Series 7 and 63 licenses and bring 1-3 years in financial services. The role emphasizes clear communication, autonomy in managing client relationships, and delivering a seamless, compliant experience.

Qualifications

• FINRA Series 7 and Series 63 licenses required.
• 1–3 years of experience in financial services.
• Strong relationship management and communication skills.
• Commitment to delivering exceptional client service.
• Ability to manage ambiguity and use resources effectively.

Responsibilities

• Serve as the primary contact for Personal Investor clients during onboarding and ownership changes.
• Build and maintain meaningful client relationships.
• Provide expert support during critical moments in clients' financial journeys.
• Simplify complex processes to ensure a seamless client experience.
• Educate clients on Vanguard products and services to fulfill investment needs.

Job description

Vanguard Group, Inc. in Scottsdale, AZ is seeking a Client Transfer Specialist for Personal Investor clients. You will be the trusted advisor during onboarding and ownership changes, building relationships and guiding clients through complex financial steps.

You must hold FINRA Series 7 and 63 licenses and bring 1-3 years in financial services. The role emphasizes clear communication, autonomy in managing client relationships, and delivering a seamless, compliant experience.