Client Transfer Specialist — Trusted Advisor (Hybrid)

Vanguard Group; Malvern (Chester County); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Vanguard in Malvern, PA is seeking a Client Transfer Specialist for Personal Investor clients. If you hold FINRA Series 7 and 63 licenses, you’ll serve as the trusted professional clients turn to during onboarding and asset transfers, taking the complexity off their plate and building lasting relationships.

You will educate clients on Vanguard’s products, provide expert support during pivotal moments, and uphold a client-first approach with autonomy to manage the relationship from start to

Qualifications

• Active FINRA Series 7 license and Series 63 license.
• 1-3 years of experience in financial services.
• Strong relationship management skills.
• Excellent communication and interpersonal abilities.
• Commitment to delivering exceptional client service.
• Ability to manage ambiguity and utilize resources effectively.

Responsibilities

• Serve as the primary point of contact for Personal Investor clients during onboarding and change of ownership.
• Build and maintain strong, meaningful relationships with clients.
• Provide expert support during critical moments in clients’ financial journeys.
• Simplify complex processes and ensure a seamless client experience.
• Foster trust and reliability through consistent, high-quality service.
• Educate clients on Vanguard’s product and service offerings to fulfill investment needs.

Skills

FINRA Series 7 licenses

FINRA Series 63 licenses

Relationship management

Communication skills

Customer service

Job description

Vanguard in Malvern, PA is seeking a Client Transfer Specialist for Personal Investor clients. If you hold FINRA Series 7 and 63 licenses, you’ll serve as the trusted professional clients turn to during onboarding and asset transfers, taking the complexity off their plate and building lasting relationships.

You will educate clients on Vanguard’s products, provide expert support during pivotal moments, and uphold a client-first approach with autonomy to manage the relationship from start to