Client Trade Consultant, Asset Management Operations

Northern Trust; Chicago (IL); On-site; USD 67,000 - 113,000; Full time

Benefits offered by this job

Retirement benefits

Health and welfare benefits

Paid time off

Parental and caregiver leave

Life & accident insurance

Discretionary bonus

Job summary

Northern Trust is seeking a Client Trade Consultant to manage the accurate receipt, validation, and normalization of client trade intent into actionable Portfolio Management activity on a daily basis. The role sits in Investment Administration within the Asset Management Middle Office, handling high-volume, time- and risk-sensitive fund orders.

From 3-5 years in operational or client servicing roles, you will navigate complex master trust and custody accounts, fund operations, and client-facing

Qualifications

• 3-5 years of experience in operational or client servicing background, or within an institutional trust environment.
• Knowledge of institutional trust operations and accounting systems usually acquired through related experience is necessary to administer complex master trust and custody accounts.
• Experience in fund operations, recordkeeper activity and client-facing operations.
• General business knowledge and knowledge of accounting usually acquired through coursework are required to oversee client transactions.
• Analytical, problem solving, and organizational skills are required to identify and resolve account issues.

Responsibilities

• Accurate interpretation and execution of client cash flow and trades for unregistered Fund and Separately Managed Account products.
• Coordination of trade administration for complex investment management clients.
• Management of service requests from clients and partners, executes daily client activity, oversees transaction processing, handles inquiry resolution, obtains appropriate documentation, and ensures systems information is up to date.
• Acts as the servicing and technical resource for clients and internal partners, utilizing knowledge of organization to provide guidance on more complex issues.
• Anticipates and identifies clients' needs for service requests.
• Integrates knowledge of organization to service clients.
• Analyzes client and departmental objectives to make improvements in servicing and operational execution.
• Coordinates with servicing team on execution of client activity, communicating with client and vendors when appropriate.
• Identifies service efficiency enhancements, process improvements, and facilitates service delivery using creative and proactive measures.
• Monitors trust operations and accounting activities to ensure that all necessary reports, documents, tickets, etc. are processed to generate client services.
• Communicates with clients regularly to inform them of trade status, requesting documents or other information when necessary.

Skills

Operational experience

Client servicing

Analytical skills

Trust operations knowledge

Fund operations

Job description

Northern Trust is seeking a Client Trade Consultant to manage the accurate receipt, validation, and normalization of client trade intent into actionable Portfolio Management activity on a daily basis. The role sits in Investment Administration within the Asset Management Middle Office, handling high-volume, time- and risk-sensitive fund orders.

From 3-5 years in operational or client servicing roles, you will navigate complex master trust and custody accounts, fund operations, and client-facing