Portfolio Operations & Client Support Specialist

Northern Trust; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Northern Trust is seeking a skilled professional to support portfolio administration and client service operations. The role involves preparing portfolio materials for reviews, setting up client files, and coordinating reports and documentation for review meetings.

You will work with Investment Advisors and teams to handle client requests, ensure timely report delivery, and assist with tax cost discrepancies and regulatory compliance.

Qualifications

• Responsible for all administrative aspects of a portfolio. This includes file set up on client accounts, ordering reports, processes physical stock and/or bond certificates, prepares all material for client review meetings. Works under the direction of the Investment Advisor to complete all client requests.
• Responsible for supporting risk and compliance requirements for the team, including: Working diligently to mitigate losses due to error and being mindful of possible contingencies
• Coordinating and/or supporting investment or client service teams’ monthly REV and New Account Review processes and documentation (as directed by supervisor).

Responsibilities

• Ensures that portfolio materials are prepared for account review meetings with clients. Retrieves reports, desired by portfolio managers or requested by clients, off the EDS, PIMS, IMS, and PAS systems.
• Sets-up files with account documentation for existing or new clients (i.e., involving automatic payment, pledging securities, address changes, statement addresses, investment guidelines, fees, etc.).
• Orders reports for portfolio managers or clients as requested.
• Communicates with clients and portfolio managers on client requests. Ensures that portfolio managers follow-up with client requests.
• Interacts with partners, primarily administratively, on a daily basis to receive and communicate information on all aspects of a client relationship or portfolio.
• Works with the tax area to research discrepancies and oversee adjustments on client accounts regarding tax cost issues.

Job description

Northern Trust is seeking a skilled professional to support portfolio administration and client service operations. The role involves preparing portfolio materials for reviews, setting up client files, and coordinating reports and documentation for review meetings.

You will work with Investment Advisors and teams to handle client requests, ensure timely report delivery, and assist with tax cost discrepancies and regulatory compliance.