Client Tech Trainer & Support Specialist

Bristol Bay Native Association; Dillingham (AK); On-site; USD 44,402 - 89,307; Full time

Job summary

Bristol Bay Native Association in Dillingham is looking for a Client Technology Training Specialist to ensure clients access services efficiently using technology. This role involves providing training and support on various platforms and applications, both in-person and virtually.

The ideal candidate will have a high school diploma with two years' experience in technical support or training. The position offers full-time employment with a wage range of $44,402 to $89,307 per year.

Qualifications

• High School Diploma/GED with 2 years work experience in desktop/mobile support or technical training.
• Experience in hosting trainings in virtual or in-person settings.
• Alaska Driver’s License and insurable under BBNA insurance.

Responsibilities

• Provide technical training and support to Workforce Development clients.
• Maintain program records and submit required reports.
• Administer WFD-owned mobile devices and workstations.

Skills

Customer service skills

Training delivery

Technical troubleshooting

Communication skills

Organization skills

Education

High School Diploma/GED with 2 years relevant experience

Undergraduate degree or professional certification in IT

Tools

Microsoft Office 365

Google Workspace

Atlassian software

Job description

Bristol Bay Native Association in Dillingham is looking for a Client Technology Training Specialist to ensure clients access services efficiently using technology. This role involves providing training and support on various platforms and applications, both in-person and virtually.

The ideal candidate will have a high school diploma with two years' experience in technical support or training. The position offers full-time employment with a wage range of $44,402 to $89,307 per year.