IT Client Support Specialist II: Tech Troubleshooter

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); Hybrid; USD 52,000 - 66,000; Full time

Job summary

The Alaska Department of Transportation and Public Facilities in Anchorage is seeking an IT Client Support Specialist 2 to serve as a go-to expert for state employees, ensuring their technology runs smoothly. You will provide hands-on desktop support, configure and maintain computer systems and software, and handle incidents with confidence.

You'll work on diagnostic tools and endpoint management, participate in documentation and vendor interactions, and contribute to keeping Alaska moving

Responsibilities

• Configure, install, and maintain computer systems and software, keeping our workforce connected and productive.
• Troubleshoot issues with hands‑on desktop support and manage incidents with confidence.

Job description

The Alaska Department of Transportation and Public Facilities in Anchorage is seeking an IT Client Support Specialist 2 to serve as a go-to expert for state employees, ensuring their technology runs smoothly. You will provide hands-on desktop support, configure and maintain computer systems and software, and handle incidents with confidence.

You'll work on diagnostic tools and endpoint management, participate in documentation and vendor interactions, and contribute to keeping Alaska moving