IT Support Technician - Desktop, Network & Security

Bristol Bay Area Health Corporation

Kanakanak (AK)

On-site

USD 52,000 - 76,000

Full time

2 days ago
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Job summary

Bristol Bay Area Health Corporation is seeking a Computer Technician to maintain and enhance the organization’s IT infrastructure in rural Alaska. You will diagnose, repair, and upgrade computer hardware and software, and provide support to end-users both on-site and remotely.

Responsibilities include keeping accurate repair records, assisting with system upgrades and security patches, and collaborating with IT teammates to ensure reliable, secure computing resources that meet the organization’s

Qualifications

  • High school diploma or equivalent; associate degree or technical certification preferred.
  • Experience diagnosing and repairing computer hardware and software.
  • Familiarity with Windows and macOS.
  • Basic networking knowledge.

Responsibilities

  • Diagnose and repair hardware and software issues on desktops and peripherals.
  • Install, configure, and upgrade systems per organizational standards.
  • Provide timely technical support to end-users on-site and remotely.
  • Document service activities and repairs with accurate records.
  • Assist with system upgrades and security patches.

Skills

Problem-solving
Communication skills
Teamwork
End-user support

Education

High school diploma
Associate degree or technical certification in Computer Technology

Tools

CompTIA A+ certification
Ticketing systems
Cybersecurity basics
Virtualization
Cloud services

Job description

Bristol Bay Area Health Corporation is seeking a Computer Technician to maintain and enhance the organization’s IT infrastructure in rural Alaska. You will diagnose, repair, and upgrade computer hardware and software, and provide support to end-users both on-site and remotely.

Responsibilities include keeping accurate repair records, assisting with system upgrades and security patches, and collaborating with IT teammates to ensure reliable, secure computing resources that meet the organization’s

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