Client Support Travel Specialist

Hope’s Global Getaways; Franklin (TN); Remote; USD 21.000 - 34.000; Vollzeit

Benefits dieser Stelle

Fully remote

Onboarding support

Training resources

Planning tools

Incentives programs

Career growth

Zusammenfassung

Hope’s Global Getaways is expanding its Client Support Travel Specialist team, offering a fully remote role that fits your schedule. You will assist clients as they plan trips, coordinate accommodations, transportation, and activities, and provide timely updates on confirmations and planning progress.

No prior travel industry experience is required, as training and ongoing support are provided from the start.

Qualifikationen

• Strong communication skills and a client-focused approach.
• Reliable attention to detail and organizational ability.
• Comfortable working independently in a remote environment.
• Familiarity with basic computer systems and online communication tools.
• Experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
• Must be at least 18 years of age.
• Applicants must be authorized to work within the US, UK, Mexico, Australia, Spain, or approved hiring regions.

Aufgaben

• Communicate with clients to gather travel preferences and scheduling needs
• Assist with coordinating accommodations, transportation arrangements, and activities
• Help review travel selections through approved booking platforms
• Provide updates regarding confirmations and planning progress
• Respond to client questions using phone, email, and secure digital messaging tools
• Support changes, adjustments, and follow-up service requests when needed
• Maintain accurate records within internal coordination systems
• Participate in onboarding sessions and continued training opportunities

Kenntnisse

Strong communication

Attention to detail

Independent remote work

Computer literacy

Customer service experience

Scheduling

Hospitality

Jobbeschreibung

About the job Client Support Travel Specialist

Overview

We are currently growing our virtual support team and are inviting applications for a Client Support Travel Specialist opportunity. In this role, you'll assist clients as they prepare for upcoming trips by helping organize planning details, reviewing available options, and ensuring each step of the process stays clear and on schedule.

This remote position is a strong match for individuals who enjoy helping others, staying organized across multiple tasks, and building valuable coordination skills in a flexible work environment. No prior travel industry experience is required—training and ongoing support are provided from the start.

Responsibilities

• Communicate with clients to gather travel preferences and scheduling needs
• Assist with coordinating accommodations, transportation arrangements, and activities
• Help review travel selections through approved booking platforms
• Provide updates regarding confirmations and planning progress
• Respond to client questions using phone, email, and secure digital messaging tools
• Support changes, adjustments, and follow-up service requests when needed
• Maintain accurate records within internal coordination systems
• Participate in onboarding sessions and continued training opportunities

What This Opportunity Offers

• Fully remote position fit to your schedule
• Step-by-step onboarding support for new team members
• Continued access to training and development resources
• Use of established supplier platforms and planning tools
• Eligibility for travel-related incentives and recognition programs
• Opportunities to grow into advanced planning or advisory roles

Preferred Qualifications

• Strong communication skills and a client-focused approach
• Reliable attention to detail and organizational ability
• Comfortable working independently in a remote environment
• Familiarity with basic computer systems and online communication tools
• Experience in customer service, scheduling, hospitality, or administrative support is helpful but not required
• Must be at least 18 years of age
• Applicants must be authorized to work within the US, UK, Mexico, Australia, Spain, or approved hiring regions