Client Support & Travel Booking | Online

Destination Careers; Beryl (WV); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training and onboarding

Access to booking tools, systems, and

Flexible remote schedule

One-on-one support and continuedguida

Positive, team-focused work env

Job summary

Destination Careers is seeking a reliable Client Support & Booking Assistant to help clients plan and book experiences. This remote role emphasizes service, clear communication, and a flexible schedule.

You will coordinate bookings, gather itinerary details, and provide professional support across email, phone, and messaging, while staying informed about destinations and suppliers. Training is provided to get you up to speed.

Qualifications

• Strong customer service, communication, and problem-solving skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients; maintain accurate notes and client profiles within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about available destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Skills

Strong customer service

Excellent communication

Organized and detail-oriented

Remote work ready

Professional and proactive

No experience required

Job description

We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

Responsibilities:

• Assist clients with organizing booking details, dates, preferences, and service selections
• Provide customer support through email, phone, and messaging in a professional manner
• Help gather and maintain information needed for reservations and itinerary support
• Coordinate booking details and follow up with clients as neededMaintain accurate notes, client profiles, and documentation within our systems
• Respond promptly to client questions and provide helpful guidance
• Stay informed about available destinations, suppliers, and experience options
• Support administrative tasks related to planning and booking services
• Work collaboratively with the team to ensure a smooth and positive client experience

Skills & Qualifications:

• Strong customer service and communication skills
• Organized, detail-oriented, and comfortable using online tools
• Ability to work remotely and manage your own schedule
• Professional, dependable, and proactive
• No previous experience required — full training is provided

What We Provide:

• Comprehensive training and onboarding
• Access to booking tools, systems, and resources
• Flexible remote schedule
• One-on-one support and continued guidance
• A positive, team-focused work environment

Work Environment:

This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.

$45,000 - $65,000 a year