Client Support & Travel Booking | Online

Destination Careers; Virginia (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Training & onboarding

Booking tools access

Flexible remote schedule

One-on-one support

Team-focused environment

Job summary

Destination Careers is seeking a remote Client Support & Booking Assistant to help clients with planning, booking coordination, and general customer support. The role offers a flexible remote schedule and comprehensive training.

You will assist clients with organizing booking details, provide professional support via email, phone, and messaging, and maintain accurate client records. No prior experience is required, making this an ideal entry point in travel support.

Qualifications

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.
• No previous experience required — full training is provided.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about available destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Skills

Customer service

Communication

Organized

Detail oriented

Remote work

Proactive

Booking tools

Tools

Booking tools

Job description

We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

Responsibilities:

• Assist clients with organizing booking details, dates, preferences, and service selections
• Provide customer support through email, phone, and messaging in a professional mannerHelp gather and maintain information needed for reservations and itinerary support
• Coordinate booking details and follow up with clients as needed
• Maintain accurate notes, client profiles, and documentation within our systems
• Respond promptly to client questions and provide helpful guidance
• Stay informed about available destinations, suppliers, and experience options
• Support administrative tasks related to planning and booking services
• Work collaboratively with the team to ensure a smooth and positive client experience

Skills & Qualifications:

• Strong customer service and communication skills
• Organized, detail-oriented, and comfortable using online tools
• Ability to work remotely and manage your own schedule
• Professional, dependable, and proactive
• No previous experience required — full training is provided

What We Provide:

• Comprehensive training and onboarding
• Access to booking tools, systems, and resources
• Flexible remote schedule
• One-on-one support and continued guidance
• A positive, team-focused work environment

Work Environment:

This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.

$45,000 - $65,000 a year