Client Support & Travel Booking | Online

Destination Careers; West Virginia; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Booking tools access

Flexible remote schedule

One-on-one support

Team-focused environment

Job summary

Destination Careers is seeking a Client Support & Booking Assistant for a remote, flexible role in the United States. You will assist clients with planning needs, coordinate bookings, and provide professional customer support across email, phone, and messaging.

No prior experience is required as we provide full training, access to booking tools, and a supportive team environment. This role emphasizes independent work and delivering excellent service to clients.

Qualifications

• Strong customer service and communication abilities.
• Organized, detail-oriented, comfortable with online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, proactive work attitude.
• No prior experience required; full training provided.

Responsibilities

• Assist clients with organizing booking details, dates, and preferences.
• Provide customer support via email, phone, and messaging in a professional manner.
• Gather and maintain information needed for reservations and itinerary support.
• Maintain accurate notes and client profiles in our systems.
• Respond promptly to client questions and provide guidance.
• Stay informed about destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Collaborate with the team to ensure a smooth client experience.

Skills

Customer service

Communication

Organized

Detail-oriented

Remote work

Job description

We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

Responsibilities:

• Assist clients with organizing booking details, dates, preferences, and service selections
• Provide customer support through email, phone, and messaging in a professional manner
• Help gather and maintain information needed for reservations and itinerary support
• Coordinate booking details and follow up with clients as neededMaintain accurate notes, client profiles, and documentation within our systems
• Respond promptly to client questions and provide helpful guidance
• Stay informed about available destinations, suppliers, and experience options
• Support administrative tasks related to planning and booking services
• Work collaboratively with the team to ensure a smooth and positive client experience

Skills & Qualifications:

• Strong customer service and communication skills
• Organized, detail-oriented, and comfortable using online tools
• Ability to work remotely and manage your own schedule
• Professional, dependable, and proactive
• No previous experience required — full training is provided

What We Provide:

• Comprehensive training and onboarding
• Access to booking tools, systems, and resources
• Flexible remote schedule
• One-on-one support and continued guidance
• A positive, team-focused work environment

Work Environment:

This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.

$45,000 - $65,000 a year