Client Support Specialist - On-Site, Full-Time

Acrisure Trade Credit; Robinson Crossroads (TN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Acrisure is seeking a customer service professional to join our on-site team in Tennessee. You will handle inquiries via phone, chat, and email while keeping customer records accurate and up-to-date. A willingness to learn, strong communication, and a collaborative mindset are essential.

We offer comprehensive benefits, a supportive environment, and opportunities to grow with a global fintech leader. This role emphasizes teamwork, reliability, and customer-first service in a fast-paced setting.

Qualifications

• Demonstrated experience in customer service or other related fields.
• Excellent written and verbal communication skills.
• Ability to multitask and adapt to changes quickly.

Responsibilities

• Provide exemplary customer service over the phone, online chat, or email.
• Document and update customer records based on interactions and customer needs.
• Develop and maintain a knowledge base of the evolving products and services.
• Mail requested documentation.
• Complete daily tasks when not on the phone or chat.

Skills

Customer service

Communication

Problem solving

Teamwork

Multitasking

Attention to detail

Verbal communication

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Acrisure is seeking a customer service professional to join our on-site team in Tennessee. You will handle inquiries via phone, chat, and email while keeping customer records accurate and up-to-date. A willingness to learn, strong communication, and a collaborative mindset are essential.

We offer comprehensive benefits, a supportive environment, and opportunities to grow with a global fintech leader. This role emphasizes teamwork, reliability, and customer-first service in a fast-paced setting.