Client Support Specialist

Verra Mobility; Mesa (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Verra Mobility in Mesa, AZ is seeking an organized administrative associate to support title and registration workflows. You will scan documents, handle daily orders, and maintain accurate records while using MS Excel, Word, Outlook, Teams and SharePoint.

The role requires attention to detail, dependable attendance, a valid high school diploma, and the ability to lift up to 20 lbs. Prior Title/DMV exposure is a plus; strong communication and data entry skills are essential.

Qualifications

• High school diploma or GED required.
• Title/Registration or MVD experience a plus.
• Able to lift up to 20 lbs.
• Detail oriented and organized.
• Strong data entry and numerical skills.
• Excellent communication and telephone skills.
• Clean driving record; pass DMV background checks.
• Proficient with MS Office (Excel, Word, Outlook).
• Team player with dependable, punctual attitude.

Responsibilities

• Scan documents.
• Verify Daily Title Reports.
• Ship license plates daily and confirm plate inventory.
• Answer general questions by telephone, email or in person.
• Maintain records, filing systems and computer files.
• Photocopy documents.
• Open, sort and enter data for daily orders.
• Shipping and Receiving.

Skills

Detail oriented

Strong data entry

Excellent communication

Team player

Dependable & punctual

Reading records and resolving issues

Education

High School Diploma/GED

Tools

MS Excel

MS Word

Outlook

Teams

SharePoint

Job description

Essential Responsibilities:

• Scan documents
• Work in various Microsoft Office programs to include Excel, Outlook, Teams, and SharePoint
• Verify Daily Title Reports
• Ship license plates daily and confirm plate inventory
• Answering general questions by telephone, email or in person
• Maintain records, filing systems and computer files
• Photocopy documents
• Open, sort and enter data for daily orders
• Shipping and Receiving

Qualifications:

• Title and Registration or MVD experience a plus!
• Be able to lift 20lbs
• Detail oriented and organized
• General accounting experience or working with numbers
• Computer experience – MS EXCEL, MS WORD, Outlook
• Excellent communication and interaction skills and telephone skills
• Dependable and punctual
• Be supportive in a team environment
• Strong data entry experience
• Strong communication skills
• Clean Driving Record with ability to pass multiple state DMV background checks
• High School Diploma/GED Exceptional aptitude and flexibility towards serving and assisting others
• Skills in reading records and resolving complex issues with customer records or policy interpretation

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What's Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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