Print Specialist Lead

Verra Mobility; Philadelphia (Philadelphia County); On-site; USD 32,000 - 46,000; Full time

Job summary

Verra Mobility is seeking an on-site Data Entry / Mail Production Associate in Philadelphia. You will manage high-volume print and mail workflows, operate equipment, and ensure timely, accurate mailings in line with daily SLAs.

You will perform QA checks, validate outputs, and help optimize processes while maintaining inventory controls and compliance. The role requires a High School Diploma, 1 year of related experience, and strong typing/data entry skills (≥35 WPM).

Qualifications

• 1 year of data entry or related experience
• Typing speed ≥ 35 WPM with high accuracy
• Strong verbal and written communication skills
• Ability to work independently and escalate issues when needed
• Ability to collaborate across teams and departments
• On-site office environment required

Responsibilities

• Print and mail production workflows, document generation, printing, inserting, and postage metering according to daily SLAs and production schedules
• Operate and maintain high-volume production print and mail equipment
• Monitor and manage print queues and workflow throughput across systems
• Perform QA checks on output for data accuracy, formatting, and regulatory compliance
• Validate production outputs against source data and business rules
• Maintain inventory controls for print materials and consumables
• Prepare and transfer completed mailings to USPS per regulations
• Support process improvements by identifying inefficiencies and recommending solutions
• Maintain flexibility to meet peak volumes and deadlines
• Assist onboarding and training of new employees on processes and quality standards

Skills

Data entry

Communication

Independent work

Problem solving

Team collaboration

On-site work

Education

High School Diploma or equivalent

Tools

Microsoft Word

Outlook

SharePoint

Excel

Job description

• Print and mail production workflows, document generation, printing, inserting, and postage metering, in alignment with daily SLAs and production schedules
• Operate and maintain high-volume production print and mail equipment, including printers, inserters, and postage systems, ensuring optimal performance and minimal downtime
• Monitor and manage print queues, job prioritization, and workflow throughput across multiple systems to ensure timely and accurate mail delivery
• Perform detailed quality assurance checks on output, including data accuracy, formatting, and regulatory compliance for all outgoing mailings
• Validate and reconcile production outputs against source data and business rules to ensure integrity and audit readiness
• Maintain inventory controls for print materials, supplies, and consumables
• Prepare and transfer completed mailings to USPS in compliance with postal regulations and internal processing standards
• Support process improvement initiatives by identifying workflow inefficiencies, recommending solutions, and contributing to operational best practices
• Maintain operational flexibility to support peak volumes, production deadlines, and processing as required
• Supports onboarding and training of new employees on production processes, systems, and quality standards

Qualifications

• High School Diploma or equivalent required
• Intermediate computer skills, including Microsoft Word, Outlook, SharePoint, and Excel
• Minimum typing speed of 35 WPM with strong data entry accuracy
• At least 1 year of data entry or related experience
• Strong verbal and written communication skills
• Ability to work independently, problem-solve, and elevate issues when appropriate
• Demonstrated ability to accept feedback and make sound decisions
• Ability to collaborate effectively across teams and departments
• Ability to work in an on-site office environment

Additional Requirements

• Must pass drug test, MVD check, background check, and fingerprinting
• Ability to sit or stand for extended periods (typically 8-hour shifts)
• Ability to work at a computer for extended periods
• Ability to lift and/or move up to 50 pounds on a regular basis

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

• Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
• Do What’s Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
• Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
• Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

.