Client Support & Data Admin Specialist I

MarketSource; United States; Remote; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)/Roth

Life Insurance

Disability insurance

HSA & DCFSA

Paid time off

Job summary

MarketSource is seeking a back-office associate to support internal and external client teams with policies, procedures, and quality standards. You will process orders, manage data, and maintain CRM records while building professional relationships across departments.

The role emphasizes accuracy, timely communication, and problem solving. Expect routine use of Microsoft Office and Excel to prepare reports and maintain sales data across multiple clients.

Qualifications

• Must be 18+ with a high school diploma or GED.
• Positive attitude and strong interpersonal communication skills.
• Excellent time management and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi-task.

Responsibilities

• Monitor data and update sales performance through sales tracking tools and KPIs.
• Receive and process purchase orders in a timely manner, validating details.
• Communicate directly with customers throughout the order process.
• Create and prepare sell sheets, presentations, trackers, etc.
• Complete setup of new items, displays, promotions, and price changes.
• Process and fulfill sample orders as requested.
• Manage payments and deductions by researching and validating claims.
• Update and maintain systems with detailed customer, product, pricing, and sales data.
• Develop, generate, and distribute reporting as needed.
• Document customer notes in CRM with concise details.

Skills

Interpersonal communication

Time management

Attention to detail

Written and verbal communication

Organizational skills

Multi-tasking

Education

High School diploma or GED or equivalent

Tools

Microsoft Office (Excel)

Job description

MarketSource is seeking a back-office associate to support internal and external client teams with policies, procedures, and quality standards. You will process orders, manage data, and maintain CRM records while building professional relationships across departments.

The role emphasizes accuracy, timely communication, and problem solving. Expect routine use of Microsoft Office and Excel to prepare reports and maintain sales data across multiple clients.