Client & Support Coordinator I Assistive Technology Company

Ultimate Staffing; Minneapolis (MN); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

85% employer-paid health insurance

3% 401(k) contribution + ESOP

38+ paid days off per year

Tuition, cell phone, & internet reimbursement

Paid time off for civic engagement & elections

Job summary

A mid-sized assistive technology company in Minneapolis is seeking a Client Access & Support Coordinator I. You will guide families through funding processes and coordinate with healthcare providers. Excellent communication and adaptability to a fast-paced environment are essential. This full-time position offers competitive pay and extensive benefits including employer-paid health insurance and paid time off.

Responsibilities

• Guide families through funding and insurance processes
• Coordinate with healthcare providers and internal teams
• Send and track medical documentation ahead of appointments
• Maintain accurate, HIPAA-compliant records
• Respond promptly via phone, email, and text

Skills

Excellent communication and problem-solving skills

Customer service or healthcare/insurance experience

Tech-savvy and adaptable

Education

Bachelor's degree preferred

Tools

Salesforce

MS Office

Job description

Overview

Client Access & Support Coordinator I at an assistive technology company. Location: Minneapolis, MN. Base pay range: $55,000.00/yr - $62,000.00/yr. Employment type: Temp-to-Hire; Full-Time; Monday–Friday.

Join a purpose-driven, mid-sized company creating innovative assistive technology that empowers people with disabilities to live more independently.

Responsibilities

• Guide families through funding and insurance processes
• Coordinate with healthcare providers and internal teams
• Send and track medical documentation ahead of appointments
• Maintain accurate, HIPAA-compliant records (Salesforce, MS Office)
• Respond promptly via phone, email, and text

Qualifications

• Excellent communication and problem-solving skills
• Customer service or healthcare/insurance experience (a plus)
• Tech-savvy and adaptable in a fast-paced setting
• Bachelor\'s degree preferred

Perks & Benefits

• 85% employer-paid health insurance
• 3% 401(k) contribution + ESOP
• 38+ paid days off per year
• Tuition, cell phone, & internet reimbursement
• Paid time off for civic engagement & elections

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.