The People Operations & Rewards Coordinator provides day-to-day administrative and operational support for employee benefits programs, helping manage enrollments, inquiries, vendor coordination, and accurate records while supporting compliance and a consistent employee experience.
Location
Minneapolis, MN (onsite)
Compensation
USD 64,881 - 80,000 per year
Role Responsibilities
- Administer employee benefit enrollments, terminations, and changes according to plan provisions and established processes.
- Answer employee questions related to benefit programs, eligibility, enrollments, and coverage options.
- Assist employees with navigating benefit vendor websites and resolving routine benefit-related issues.
- Support annual enrollment activities, including employee communications, system testing, enrollment processing, and follow-up tasks.
- Enter and maintain accurate benefit data in HRIS, payroll, and vendor systems.
- Complete routine audits and reconciliations to identify and correct discrepancies.
- Monitor benefit eligibility reports and support file transmission processes with vendors.
- Help validate enrollment data and benefit deductions to ensure accuracy.
- Generate standard reports and provide administrative support for benefits analytics and reporting.
- Maintain confidentiality of employee information and sensitive benefits data.
- Ensure compliance with applicable laws and regulations, including ERISA, ACA, HIPAA, and IRS/DOL requirements, as well as provincial/territorial legislation in Canada and internal audit standards.
- Support required filings and reporting, including 5500s, nondiscrimination testing, ACA reporting, and provincial reporting.
- Maintain benefit files, plan documents, summary plan descriptions, and employee communications.
- Partner with benefit carriers and third-party administrators to resolve enrollment, billing, and eligibility issues.
- Assist with vendor meetings, issue tracking, and documentation of service concerns.
- Support wellness initiatives and benefits awareness campaigns.
- Partner with Payroll, Finance, and People & Culture team members to support benefits administration activities.
- Support special projects and team initiatives within People Operations & Rewards.
- Participate in team meetings, training activities, and planning sessions.
- Perform other duties as assigned.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
- 1-3 years of administrative experience, preferably supporting employee benefits, HR operations, payroll, or customer service.
- Strong customer service orientation and ability to communicate effectively with employees at all levels.
- Excellent organizational and time-management skills.
- Strong attention to detail and commitment to data accuracy.
- Excellent communication and customer service skills.
- Proficiency with Microsoft Office applications, including Excel and Outlook.
- Commitment to teamwork and a collaborative mindset.
Preferred Qualifications
- Experience supporting employee benefits administration.
- Familiarity with medical, dental, vision, and retirement programs.
- Exposure to benefits compliance requirements including ERISA, COBRA, ACA, and HIPAA.
- Working knowledge of HRIS platforms.
- Past project management experience.
Technologies
Microsoft Office, Excel, Outlook, HRIS
Benefits
- Comprehensive medical, dental, and vision insurance plans
- Access to company sponsored wellness programs and mental health resources
- Paid leave of absence for qualifying events
- Generous paid parental leave for both birthing and non-birthing parents
- Competitive 401(k) plan with company match that vests immediately
- Financial planning services
- Corporate discount programs for goods and services
- Generous paid time off
- Flexible work hours
- Flexible work arrangement options
- Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement
- Recognition programs including peer recognition, bonuses, awards, and special events
- Team-building activities, volunteer opportunities, and company-sponsored events
Additional Information
Employees are required to conduct business to the highest ethical and professional standards, comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies.