Client Support Coordinator

Burnett Specialists Staffing | Recruiting; Houston (TX); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Excellent benefits package

10% 401(k) match after six months

Stable team culture

Job summary

Burnett Specialists Staffing | Recruiting in Houston is seeking a Sales Coordinator to support customers through the post-sale process. You will handle order processing, customer requests, and project coordination while collaborating with internal departments to ensure smooth execution from order to completion.

We seek candidates with professional office experience supporting customer orders and projects for a product-based business.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree or equivalent work experience preferred.
• Experience in sales support, order processing, or project coordination.

Responsibilities

• Process customer orders, exchanges, and returns.
• Respond to questions regarding orders, pricing, and shipping status.
• Coordinate with internal departments to move orders/projects forward.
• Obtain PO numbers and payment information as needed.
• Maintain accurate customer, order, and transaction records.
• Track open orders and provide follow-up through completion.
• Assist with resolving order discrepancies and updates.

Skills

Order processing

Customer support

Project coordination

Attention to detail

Organizational skills

Microsoft Office

CRM/ERP familiarity

Communication skills

Education

High school diploma or equivalent

Bachelor's degree or equivalent work experience preferred

Tools

CRM systems

ERP systems

Order management software

Microsoft Office suite

Job description

Northwest Houston | Direct Hire | Full-Time | 100% In Office
Salary: $45,000-$50,000

We are partnering with an established Houston‑area company seeking a Sales Coordinator to support customers throughout the post‑sale process. This role will handle order processing, customer requests, and project coordination while working closely with internal departments to ensure everything moves smoothly from order through completion.

Please Note: We are seeking candidates with professional office experience supporting customer orders and projects for a company that provides products to its customers. This is not a sales, call center, or retail customer service position.

Key Responsibilities

Process customer orders, exchanges, returns, and related requests

• Respond to questions regarding orders, pricing, product information, availability, and shipping status
• Coordinate with internal departments to keep customer orders and projects moving forward
• Obtain purchase order numbers and payment information as needed
• Maintain accurate customer, order, and transaction records
• Track open orders and requests and provide follow‑up through completion
• Assist with resolving order discrepancies, changes, and other customer needs
• Verify and update customer account information
• Provide occasional front‑office and administrative support as needed

Qualifications

• Previous experience in sales support, order processing, customer support, project coordination, or a similar office‑based role
• Experience supporting customer orders and projects within a product‑based business
• Strong attention to detail and ability to manage multiple priorities
• Excellent organizational and follow‑through skills
• Professional verbal and written communication skills
• Proficiency with Microsoft Office and ability to learn new software systems quickly
• Experience with CRM, ERP, order management, or similar business systems is a plus
• Positive attitude, strong work ethic, and willingness to assist others

Education

• High school diploma or equivalent required
• Bachelor's degree or equivalent work experience preferred
• Monday‑Friday, 8:00 AM?5:00 PM
• Excellent benefits package
• 10% 401(k) match after six months
• Stable company with a strong team culture

What We're Looking For

We're looking for someone who enjoys being the person behind the scenes keeping everything moving after the sale. Someone who is organized, customer‑focused, and comfortable coordinating the details from order through completion.
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