Client Support Associate

Jackson Hewitt - ERY; Pearland (TX); Presencial; USD 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible schedule

Training & development

Referral bonuses

Discount program

Resumo da oferta

Jackson Hewitt - ERY in Pearland, TX seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and assist with on-site visits. You will be the friendly face for customers in our offices and help maintain a positive client journey.

The role emphasizes excellent communication, adaptability in a fast-paced retail environment, and the opportunity for training and advancement within the organization.

Qualificações

• Strong interpersonal and communication skills required.
• Experience in a fast-paced retail environment preferred.
• Basic computer proficiency and ability to troubleshoot.
• Previous customer service or sales experience is a plus but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Greet clients and serve as the friendly face for all visitors.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and engage clients during wait times.
• Support office operations and contribute to a positive client journey.

Conhecimentos

Interpersonal skills

Communication

Retail experience

Basic computer skills

Customer service

Willingness to learn

Descrição da oferta de emprego

Benefits

• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.

As our boots-on-the-ground ambassador, you will regularly visit local shops, events, and community locations to drive brand awareness and actively recruit new talent. You'll leverage your local market knowledge and social media skills to creatively expand our reach and build a strong talent pipeline.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

What you need

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access - Access a portion of your earned wages before payday when you need it.

If you're looking for a rewarding opportunity to learn new skills and make an impact.