Client Support Associate

Jackson Hewitt - FTR; Addison (TX); Vor Ort; USD 19.000 - 30.000; Teilzeit

Benefits dieser Stelle

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Work Lotto

Low-cost benefits (healthcare, dental,

Teladoc (Unlimited Teladoc sessions)

Zusammenfassung

Jackson Hewitt seeks a Seasonal Client Support Associate in Addison, TX to act as the friendly face for clients visiting our offices. You will recruit talent at local shops and events, using your market knowledge and social media skills to expand reach and build a robust talent pipeline.

You will engage with clients, confirm appointments, follow up with prospects, and distribute marketing materials, keeping clients engaged during wait times and ensuring a positive client journey.

Qualifikationen

• Excellent interpersonal and communication skills.
• Experience in a fast-paced retail environment is a plus.
• Basic computer proficiency and ability to troubleshoot.
• Customer service or sales experience is preferred but not required.
• Willingness to learn and grow in a customer-focused role.

Aufgaben

• Represent Jackson Hewitt as a friendly, in-person ambassador at local shops, events, and community locations to drive brand awareness and recruit talent.
• Leverage local market knowledge and social media to expand reach and build a strong talent pipeline.
• Engage with clients, confirm appointments, follow up with past/potential clients, and distribute marketing materials.
• Keep clients engaged during wait times and contribute to a positive client journey.

Kenntnisse

Interpersonal skills

Communication skills

Retail experience

Tech literacy

Customer service experience

Jobbeschreibung

Benefits

• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.

As our boots-on-the-ground ambassador, you will regularly visit local shops, events, and community locations to drive brand awareness and actively recruit new talent. You'll leverage your local market knowledge and social media skills to creatively expand our reach and build a strong talent pipeline.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

What you need

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access - Access a portion of your earned wages before payday when you need it.

If you're looking for a rewarding opportunity to learn new skills and make an impact.