Client Support Associate

Jackson Hewitt; Houston (TX); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time and part-time positions

Flexible schedule

Training & development

Employee discounts

401k with Company Match

Earned Wage Access

Healthcare, dental & vision

Referral bonuses

Free tax education

Discount program

Teladoc access

Identity theft protection

Corporate discount

Paid training

Descripción de la vacante

Jackson Hewitt in Houston, TX is seeking a Seasonal Client Support Associate to provide friendly, client-focused service at our offices and events. You will engage with clients, confirm appointments, and help manage wait times while distributing marketing materials to grow our local presence.

The role emphasizes customer service, strong communication, and the ability to thrive in a fast-paced retail environment.

Formación

• Strong interpersonal and communication skills are required.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Actively recruit new talent by visiting local shops, events, and community locations.
• Drive brand awareness using local market knowledge and social media to expand reach.
• Engage with clients and confirm appointments to ensure smooth visits.
• Follow up with past and potential clients and distribute marketing materials.
• Keep clients engaged during wait times to enhance the overall experience.

Conocimientos

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Willingness to learn

Descripción del empleo

Benefits

• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills.

As our boots-on-the-ground ambassador, you will regularly visit local shops, events, and community locations to drive brand awareness and actively recruit new talent. You'll leverage your local market knowledge and social media skills to creatively expand our reach and build a strong talent pipeline.

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

What you need

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access - Access a portion of your earned wages before payday when you need it.

If you're looking for a rewarding opportunity to learn new skills and make an impact.