Client Success & Tech Support Specialist

Soleran; Overland Park (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stocked fridge

Relaxed dress code

Company provided lunches

Job summary

Soleran, a leader in cloud-based software applications, is looking for a Client Support Technician at our Overland Park, Kansas headquarters. This role offers a unique opportunity in a rapidly expanding technology company serving healthcare facilities, focusing on regulatory compliance and daily management.

The ideal candidate is energetic, optimistic, and possesses problem-solving skills. Enjoy a competitive salary alongside company culture perks, such as a stocked fridge and casual attire. Join us to help our clients thrive!

Qualifications

• Ability to engage clients professionally and assist with their needs.
• Excellent verbal and written communication skills.
• Strong proficiency in general computer and technology.

Responsibilities

• Take inbound phone calls, emails, and live chat for client support.
• Design and configure products based on client needs.
• Innovate and create new product solutions.
• Manage database clean-up and maintenance.
• Teach technology to clients of all skill levels.

Skills

Problem solving skills

Good phone etiquette

Conversational skills

Technology proficiency

Clear communication

Job description

Soleran, a leader in cloud-based software applications, is looking for a Client Support Technician at our Overland Park, Kansas headquarters. This role offers a unique opportunity in a rapidly expanding technology company serving healthcare facilities, focusing on regulatory compliance and daily management.

The ideal candidate is energetic, optimistic, and possesses problem-solving skills. Enjoy a competitive salary alongside company culture perks, such as a stocked fridge and casual attire. Join us to help our clients thrive!