Client Success Specialist – Logistics & 3PL

Symbia Logistics LLC; Sparks (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Symbia Logistics is seeking a Client Services Representative in Sparks, NV to act as the primary liaison between clients and our Operations team. You will manage orders, changes, backorders, inventory issues, and ensure timely communication with clients.

The ideal candidate will have warehouse customer service experience, familiarity with warehouse technology and MS Office, and excellent communication. This is a hands-on role in a fast-paced 3PL environment with growth opportunities.

Qualifications

• At a minimum, at least one year of experience in a warehouse customer service environment preferred, a 3PL environment is strongly preferred.
• Prior experience with warehouse technology as well as MS Suite products.
• Excellent communication skills.

Responsibilities

• Be a go getter! Take initiative when the opportunity presents itself.
• Build and maintain strong client relationships with assigned accounts.
• Manage tasks such as order changes, backorders, order downloads, inventory management, and shipment issues between Symbia and assigned clients.
• Enter orders into the Symbia operating system as required by the client.
• Prepare activity reports as required by managements and each client.
• Communicate promptly and accurately to all client requests while exhibiting a sense of urgency.
• Other duties as assigned.

Skills

Excellent communication skills

MS Suite

Tools

MS Suite

Job description

Symbia Logistics is seeking a Client Services Representative in Sparks, NV to act as the primary liaison between clients and our Operations team. You will manage orders, changes, backorders, inventory issues, and ensure timely communication with clients.

The ideal candidate will have warehouse customer service experience, familiarity with warehouse technology and MS Office, and excellent communication. This is a hands-on role in a fast-paced 3PL environment with growth opportunities.