7004 - Client Service Representative

Symbia Logistics; Sparks (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Symbia Logistics seeks a Client Services Representative to advocate for our clients and coordinate with the Operations team. The ideal candidate will have a Warehouse, Logistics, or 3PL background and excel in communication and organization.

This role is a key link between clients and internal teams, ensuring accurate order processing and timely updates. You will be responsible for managing orders, changes, backorders, and inventory coordination, while preparing reports and maintaining strong

Qualifications

• Excellent communication and organizational skills.
• Experience in Warehouse, Logistics, or 3PL is preferred.
• Acts as the main liaison between clients and operations.

Responsibilities

• Be a go getter and take initiative.
• Build and maintain strong client relationships with assigned accounts.
• Manage order changes, backorders, order downloads, inventory and shipment issues between Symbia and clients.
• Enter orders into the Symbia operating system as required by the client.
• Prepare activity reports as required by management and each client.
• Communicate promptly and accurately to all client requests with urgency.
• Other duties as assigned.

Skills

Communication

Organizational skills

Client relationship management

Logistics/3PL background

Job description

You can be more than just “good” at your job, be the BEST in your career by joining the Symbia Logistics team!

Symbia Logistics is a best-in-class supply chain partner, known for being a place of growth to both our clients and team members. With a focus on omni and multi-channel distribution and fulfillment services, Symbia works in some of today’s most popular industries like apparel, consumer goods, cosmetics, food and beverage, sporting goods, and pet supplies. Symbia’s mission is to deliver exceptional service and experience, to both our clients and hard-working teams. Our goal is to create a “Supply Change” movement by implementing new 3PL solutions that are practical and efficient for our team members to be successful.

Join forces with Symbia Logistics and start building a powerful career in logistics with an organization at the forefront of growth and supply change!

In the role of Client Services Representative, we will be a strong advocate for our clients, both internal and external. The ideal person is going to have a Warehouse, Logistics, or 3PL background, have excellent communication and organizational skills. We take our clients needs seriously, and as of the main lines of communication between our Clients and our amazing Operations team we know you will too. The best part is while you are helping our clients grow, Symbia will be a place you can foster your professional and personal development! This opportunity provides you with tremendous growth potential!

At Symbia, we want to be the last stop on your career journey, not just the next stop!

Essential Duties & Responsibilities

• Be a go getter! Take initiative when the opportunity presents itself.
• Build and maintain strong client relationships with assigned accounts.
• Manage tasks such as order changes, backorders, order downloads, inventory management, and shipment issues between Symbia and assigned clients.
• Enter orders into the Symbia operating system as required by the client.
• Prepare activity reports as required by managements and each client.
• Communicate promptly and accurately to all client requests while exhibiting a sense of urgency.
• Other duties as assigned.