Client Success Specialist – Inheritance Support (Contract to Full-Time)

ASK Consulting; South Jordan (UT); On-site; USD 27,552 - 30,307; Full time

Job summary

A recruiting firm in South Jordan, UT is seeking a Customer Service representative to provide dedicated support throughout the inheritance process. The role involves proactive communication with clients via phone and email, ensuring high levels of service and satisfaction. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to handle a fast-paced environment. This position offers a pay range of $20-22/hr for a contract duration of over 6 months.

Qualifications

• Basic clerical and administrative skills.
• Ability to efficiently handle a high volume of requests in a fast-paced environment.

Responsibilities

• Provide dedicated one-on-one support for clients throughout the inheritance process.
• Proactively communicate with clients by phone and email to provide high-level service.
• Process and follow up on client service requests to ensure timely completion.
• Set appropriate expectations with clients and ensure consistent follow-up.
• Research and resolve problems with internal and external clients accurately.

Skills

Effective written and verbal communication skills

Excellent interpersonal and client service skills

Organizational skills

Attention to detail

Research and problem-solving abilities

Ability to handle a high volume of requests

Job description

A recruiting firm in South Jordan, UT is seeking a Customer Service representative to provide dedicated support throughout the inheritance process. The role involves proactive communication with clients via phone and email, ensuring high levels of service and satisfaction. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to handle a fast-paced environment. This position offers a pay range of $20-22/hr for a contract duration of over 6 months.