Client Success & Solutions Manager

Veros; Santa Ana (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

PTO

Holidays

Job summary

Valligent is seeking a Client Relationship Manager in Santa Ana, CA to strengthen relationships with existing clients, support onboarding, and identify opportunities for product solutions. You will coordinate with Sales, Operations, and leadership to deliver an excellent client experience in a fast-paced environment.

The role requires strong communication, organization, and client-focused mindset, with a proactive approach to problem-solving and growth.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service or client relationship skills.
• Good judgment to balance client and business needs.
• Proficiency with communication tools and ability to learn client workflows.

Responsibilities

• Build and maintain strong relationships with current and prospective clients.
• Support Sales by identifying client needs and service opportunities.
• Deliver high-quality client experiences through clear communication and reliable follow-through.
• Assist with onboarding new clients and explaining Valligent’s products and processes.
• Learn Valligent’s offerings to suggest fitting solutions for each client.

Skills

Verbal communication

Written communication

Customer service

Relationship building

Organization

Multitasking

Independence

Team collaboration

Discretion

Typing speed

Tools

Microsoft Teams

GoTo Meeting

Job description

Valligent is seeking a Client Relationship Manager in Santa Ana, CA to strengthen relationships with existing clients, support onboarding, and identify opportunities for product solutions. You will coordinate with Sales, Operations, and leadership to deliver an excellent client experience in a fast-paced environment.

The role requires strong communication, organization, and client-focused mindset, with a proactive approach to problem-solving and growth.