Client Success & Solutions Liaison

Eurofins USA Environment Testing; Seattle (WA); On-site; USD 70,304 - 75,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Paid holidays and vacation

401(k) with company match

Job summary

Eurofins USA Environment Testing is looking for a Client Relations Executive based in Seattle, WA or Portland, OR. This position oversees client interactions, ensuring total satisfaction and addressing inquiries efficiently.

The ideal candidate should possess a BS in Biology or a related field and have 2-5 years of customer service experience. The role includes maintaining client accounts and developing strong business relationships while working onsite.

Benefits include competitive compensation and excellent full-time benefits like comprehensive health coverage and a 401(k) plan.

Qualifications

• 2-5 years minimum Customer Service experience preferred.
• Experience in Indoor Air Quality field preferred.
• Professional proficiency in English, ability to read, write, and speak.

Responsibilities

• Serve as the primary point of contact for clients.
• Manage client inquiries and ensure resolution of issues.
• Coordinate with laboratory support for sample handling.

Skills

Excellent written and verbal communication skills

Problem-solving and solution orientation

Strong interpersonal skills

Computer literate

Customer Service

Sales solutions from active listening

Education

BS degree in Biology or related science

Tools

Microsoft Office Suite

Adobe PDF

Job description

Eurofins USA Environment Testing is looking for a Client Relations Executive based in Seattle, WA or Portland, OR. This position oversees client interactions, ensuring total satisfaction and addressing inquiries efficiently.

The ideal candidate should possess a BS in Biology or a related field and have 2-5 years of customer service experience. The role includes maintaining client accounts and developing strong business relationships while working onsite.

Benefits include competitive compensation and excellent full-time benefits like comprehensive health coverage and a 401(k) plan.