Client Success & Software Implementation Lead

The Reynolds and Reynolds Company; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, life

401(k) with up to 6% match

Paid vacation & sick days

Eight paid holidays

Referral bonuses

Professional development & training

Promotion from within

Job summary

Motility, an affiliate of Reynolds and Reynolds, seeks a Client Project Implementation Consultant to serve as the primary client contact during implementation, guiding configuration, training, and knowledge transfer for the Motility suite.

The role requires presenting complex information clearly, collaborating with leadership, and supporting clients from initiation through post-implementation. Occasional travel up to 80% including Canada may be required.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years of professional services/tech consulting/sales engineering with a software focus.
• Ability to travel (up to 80%), including Canada.
• Knowledge of CRM tools, SaaS and programming methodologies or equivalent knowledge.
• Strong communication skills (verbal and written).
• Ability to convey technical information in an easy-to-understand way.
• Strong presentation skills.
• Valid driver’s license with clean record in past years.

Responsibilities

• Evaluate client needs and develop configurations that support business processes.
• Assist external clients in implementing technical systems, software, hardware, or solutions.
• Provide training and end-user support during and after the implementation process.
• Communicate with leadership internally and externally to align projects with goals.

Skills

Communication

Presentation

Travel readiness

Technical explanation

Driver's license

Education

Bachelor’s degree or equivalent

Tools

CRM tools

SaaS

Software architecture awareness

Job description

Motility, an affiliate of Reynolds and Reynolds, seeks a Client Project Implementation Consultant to serve as the primary client contact during implementation, guiding configuration, training, and knowledge transfer for the Motility suite.

The role requires presenting complex information clearly, collaborating with leadership, and supporting clients from initiation through post-implementation. Occasional travel up to 80% including Canada may be required.